The Solicitors Regulation Authority introduced their transparency rule on 6th December 2018.  The main aim of the transparency rule is to ensure that all clients have a clear, broad understanding of the potential costs that will be incurred, the procedures in place to safeguard both yourself as our client and ourselves as a firm, and also the staff at Spicketts Battrick Law Practice who are involved in dealing with your case for you.

We aim to be as clear and concise as possible.  However due to many factors that can occur during the course of your matter we ask you to always contact us in the first instance so that we will be able to advise you directly on your matter as this transparency information is broad and not case specific to yourself.
 
Spicketts Battrick Law Practice is governed in England and Wales by the Solicitors Regulation Authority and is a member of The Law Society of England and Wales.  All of our Solicitors hold current Practicing certificates which are renewed annually each year with The Law Society.  We abide by the Solicitors Regulation Authority set of Accounts rules which ensure that any clients monies are safe guarded and held in accordance the rules and regulations of said account rules.
All of our clients are protected by our Professional Indemnity Insurance policy in event of a compensation claim made due to a mistake in the advice we may provide, any data protection breaches and the insurance is a requirement of the Solicitors Regulation Authority.  We also hold public liability and employers liability insurance in the event of any accidents whilst on our premises.  Details of our insurance underwrites can be supplied upon request and our policy certificates are on display in all our branches.
 
Spicketts Battrick Law Practice off a robust and comprehensive complaints procedure in the event of a complaint against the firm or individual arises.  Our complaint procedure is fully detailed within our written terms and conditions of business which is provided to our clients when a case is accepted.  A full copy our complaints procedure can be supplied upon request.  If you wish to raise a complaint or receive a copy of our procedure please email feedback@sbwales.com.
 
Spicketts Battrick Law Practice is a Five-partner firm supported by eight experienced solicitors and an additional team of 19 fee earning legal executives. We are based in Cardiff and Pontypridd, and are able to provide legal services across South Wales.
 
The firm Partners are;
 
Richard Battrick: Managing Partner.
Christopher Cater: Personal Injury Partner
Linda Parish: Matrimonial Partner
Ryan Greenhough: Conveyancing Development Partner
John Allison: Partner
 
To view our all of our staff with their associated qualifications and contact details please visit our about us pages.

Please visit our Conveyancing Transparency and Probate Transparency pages to learn more specific details regarding these services that we offer.
OUR TEAM
  • "Thank you very much for your efficiency, conscientiousness and support throughout this process!"
    J.L (Conveyancing)
  • "Many thanks also for the absolutely fantastic service that you have provided throughout the process. We have been deeply impressed."
    L&M (Conveyancing)
  • "Lisa Lake was very efficient in responding to my calls and emails and kept us informed of the progress of the sale of our property at all times. Excellent service."
    R.J & G.C (Conveyancing)
  • "Professional, friendly and very prompt and efficient "
    S.W. (Personal Injury)
  • "Vicki and all at Spicketts Battrick have been wonderful. Very helpful and professional throughout. Thank You!"
    A.H (Conveyancing)
  • "A huge thank you to all who have been involved in securing a smooth exchange and completion. Your hard work and professionalism is greatly recognised and appreciated. We will happily recommend you to any friends or family requiring similar service in the future. "
    S.L (Conveyancing)
  • "Vicki provided outstanding service in our house purchase - always getting back to us on time, providing clear and quality advise, driving the case forward from start to finish - we could not be happier with the service and her professional and friendly manner. We would definitely recommend to family and friends. "
    J.S. (Conveyancing)
  • "Thank you so much for all your help through this difficult time. You were both professional and understanding. I couldn't have fulfilled my role as executor without your help and support. "
    Miss A (Probate)
  • "Thank you for dealing with the lease extension on the above property. It really has been very stress-free from our point of view so we would definitely use your practice again."
    D.D (Conveyancing)
  • "I have found all staff at Spicketts Battrick with whom I have dealt with to be unfailingly helpful and positive. It has been gratifying to find such cheerful and reliable staff, as well as great professionalism."
    K.W (Conveyancing)
  • "The solicitors were efficient and helpful and I would recommend them"
    D.O (Conveyancing)
  • "I would fully recommend Lisa Lake for her excellent law service and helpful customer service."
    K.B (Conveyancing)
  • "Sam was very very helpful and not have done more to make things as smooth as possible."
    P.H (Conveyancing)
  • "Thank you so much for all you have done for me since last November. I am looking forward to starting my new life, your support has been amazing!"
    S.L (Matrimonial)
  • "When I met you back in March I was lost and a little broken. I left court yesterday with a feeling of illation and was genuinely overwhelmed and blown away by your kindness, professionalism, personal touch and support."
    T.M (Matrimonial)
  • "Excellent communication and very approachable."
    A.J (Conveyancing)
  • "Rachel, thank you so much for everything, you have been a star!"
    M.H (Conveyancing)
  • "Thank you for all your help and hard work completing my purchase."
    M.B (Conveyancing)
  • "Thank you Elsa and Sharon for a fantastic service. Calls always returned promptly and all my questions were answered the same day. I attended the office on a few occasions and staff were always welcoming and helpful. I would be more than happy to recommend SB to family and friends based on this experience. "
    L.T. (Conveyancing)
  • "Marie Lewis was absolutely amazing in what was a very long and difficult purchase. I can\'t thank her enough for the way she kept us going to the end. Thank you. "
    L.C. (Conveyancing)
  • "Thank you for making a stressful time much more stress free. Our new home is beautiful."
    T & B (Conveyancing)
  • "Brilliant lawyer, would recommend, always there when needed something and very supportive and friendly"
    L.M (Conveyancing)
  • "Thank you very much for your assistance in the purchase of our first home. We have valued your guidance, support & professionalism. We would recommend you without hesitation."
    Mr and Mrs N (Conveyancing)
  • "Professional and helpful team, especially Ben Eaton and Charlotte Evans. Many thanks for your patience."
    R.J (Conveyancing)
  • "I was very impressed with John Allison and Spicketts Battrick, my leasehold extension was completed in a timely and efficient manner for a reasonable price. I will recommend to others. "
    M.G. (Conveyancing)
  • "Lisa Lake was absolutely superb. Unbelievably good service and care. Thank you!!"
    B (Conveyancing)
  • "As a 1st time house buyer I thought the process would be daunting but Samantha has been excellent from start to finish. Cant reccomend her highly enough, brilliant!"
    S.H (conveyancing)
  • "I would just like to say thank you to Yvonne, Marie and the counter staff at the Pontypridd office who have been the friendliest and most helpful solicitor staff I have met and I deal with an awful lot of solicitors. I intend to use them again and hope that they continue in this vein. Thank you "
    M.P. (Conveyancing)
  • "Thank you so much for making the sale of my mum's flat so painless and stress free. My phone calls and e-mails were always responded to promptly and clearly."
    M.H (Conveyancing)
  • "On behalf of my family I would like to thank you for your hard work and dedication to my late sister's affairs. Your sympathy and understanding at this difficult time made things a lot easier to bear. Thank you so much. "
    Mrs C (Probate)
  • "Tracey, thank you for all your hard word and advice throughout the past few months. The situation is now restored and I am now free to move on with my life."
    J.J (Matrimonial)
  • "We were very impressed with June and her colleagues in the way they dealt with our business, nothing was too much trouble."
    J.R (Conveyancing)
  • "Very efficient and kept me informaed at all steps without causing any unnecessary anxiety."
    P.C (Conveyancing)
  • "Its good to have a fixed prices service - makes budgeting easier. Kathryn was always most helpful and polite."
    W.E (Conveyancing)
  • "My wife and I were very satisfied with the level of service and assistance we received from your firm. We appreciated your support and prompt attention throughout the transaction. "
    R.P (Conveyancing)
  • "We were offered a vey helpful, friendly and professional service throughout our sale. Many Thanks."
    M & M.O (Conveyancing)
  • "I had such a smooth transaction and such a quick service and I am now in my forever home. I can not praise Kathryn enough."
    B.J (Conveyancing)
  • "Kept us informed at every stage. Brilliant service."
    T.P (Conveyancing)
  • "Thank you all so much for your persistence and sheer hard work towards our house move. Albeit a challenging process, your encouragement, professionalism and commitment to us as clients made the experience all the easier. "
    J & J (Conveyancing)
  • "I would like to express my sincerest gratitude to you for all your expert advice and support throughout the divorce and financial settlement processing. I would have been completely lost and a nervous wreck right now if it were not for your valuable legal expertise and advice."
    Ms S (Matrimonial)
  • "Lisa was excellent throughout the whole process, always returning calls and answering emails very promptly. Very professional and also friendly and put us at ease."
    S.Y (Conveyancing)
  • "Thank you for all your help along the way, as we are first time buyers we have appreciated your guidance and support for all our questions. We are glad to be at the end now and you and your team have been very helpful getting us here!"
    J & N (Conveyancing)
  • "Extremely efficient and speedy service. No complaints at all. Will be recommending you to family and friends."
    G.D. (Conveyancing)
  • "A very good sevice. You managed our requirements very competently. Thank you."
    P.H.S (Conveyancing)
  • "Exceptionsl services, Ben was very efficient!"
    C.U (Conveyancing)
  • "Very helpful and friendly service."
    K.P (Conveyancing)
  • "The service in general was excellent. The communication throughout the process was flawless and I would recommend Benjamin without second thought. "
    P.F. (Conveyancing)
  • "Thank you to Catrin for all her help with forms etc. and her kindness and understanding."
    Mrs J (Probate)
  • "Quick and efficient service meaning we moved house in less than 2 months."
    D.J.C.P (Conveyancing)
  • "Sinyee was very helpful, patient and professional. She was always avalible to explain any points i did not understand. I have already recommended her to a friend who has a property on the market."
    G.N (Coneyancing)
  • "Lisa Lake was a pleasure to work with. She was always professional, prompt and efficient. Would not hesitate to work with her again."
    E.J.W (Conveyancing)
  • "Sinyee & Samantha were always helpful when contacting them."
    S & F (Conveyancing)
  • "We would rate our solicitor, June Bowler, as a definite 10. She dealt with our house sale and purchase in a very professional manner, kept us informed at every stage and preserved our sanity throughout the entire process."
    M.F (Conveyancing)
  • "Did a wonderful job in helping me complete my house purchase, especially when I must of been a frustrating customer."
    M.H. (Conveyancing)
  • "Thank you very much for making our first home purchase a very easy and smooth process."
    T.G (Conveyancing)
  • "John is always prompt to respond, exact in what needs to be done and also very professional in his approach. One of the best panel lawyers that I’ve used in a very long time. "
    P.T (Conveyancing)
  • "Professional and exceedingly helpful. Made it a pleasant experience."
    J.J (Conveyancing)
  • "Thank you for all your help with the sale and purchase of our houses, please also extend our thanks to Sarah and Matthew. Words cannot really express how grateful we are for you and the team, always being on hand to take queries and being professional throughout. "
    A.N (Conveyancing)
  • "Very speedy service! I was always infromed from strat to fininsh."
    A.W (Conveyancing)
  • "I just wanted to say a huge thank you for all your help buying my first home - I've just moved in and I love it. You made the whole process as easy as possible - thank you!"
    H.B (Conveyancing)
  • "Excellent responses from both Rebecca and Jason both in timeliness, efficiency and manner."
    J.C. (Conveyancing)
  • "Very efficient operation, staff had good attitude and showed kindness and understanding in difficult personal circumstances."
    M.M (Conveyancing)
  • "I would give a rating of 10/10! All the staff were lovely, polite and helpful. The two staff that were assisting me were Carys Davies and Lucy Bane. They were both superb in dealing with everything. It's thanks to all of them I've got my dream home now! "
    J.P (Conveyancing)
  • "Samantha Manuel was pleasant and very efficient, i would not hesitate to recommend her to others."
    R.J (Conveyancing)
  • "Tracey, thank you for your superb counsel and guidance over the last year. I am indebted to you and shall always be grateful to you for the end result with my son."
    Ms S (Matrimonial)
  • "The timeliness and quality of the communication between us and our conveyancer, Suzanne, was very impressive. Suzanne was approachable, friendly and professional at all times and the manner in which she supported us in so many ways helped to make the process of buying and selling a house much less stressful. She is a credit to the company and we fully recommended her services without reservation. Thank you so much. "
    C.J. (Conveyancing)
  • "Very satisfied with the service in difficult circumstances. Many thanks to all concerend."
    J.O (Conveynacing)
  • "Many thanks for your help with the sale. The service you provided was excellent and the process was smooth."
    R.A (Conveyancing)
  • "Always someone avalible to discuss issues with."
    H.B (Conveyancing)
  • "The service was excellent, quick and efficient. The best conveyancing service I have ever used!"
    S.J (Conveyancing)
  • "Thank you so much for all your help selling my flat. You kept me calm and helped so much!"
    Mrs M (Conveyancing)
  • "I couldnt fault my property lawyer, she was absolutely excellent. Great value for money and has already been recomended to family. She kept me informed at al times and I trusted her. Well done Sam!"
    M.L (Conveyancing)
  • "Very please with the whole process from start to finish."
    R.B (Conveyancing)
  • "Vicki Jones was very thorough and made sure we understood everything and did an excellent job with patience and understanding in sometimes difficult circumstances out of her control. We are very happy with her service."
    K.T. (Conveyancing)
  • "All round great experience, thank you."
    G.T (Conveyancing)
  • "I would like to thank Matthew Francis for his effieiency and the wayt he kept me informed at every stage of the sale. I have been in the situation of selling properties on previous occasions and this was the best!"
    N.H (Conveyancing)
  • "Absolutely first class professional and timely services again from Joanne and Catherine. Thank you both very much."
    P.H (Conveyancing)
  • "Elsa and Sharon were both amazing. I really cannot express how approachable, friendly, understanding, honest and efficient they were. What a team!! "
    C.H. (Conveyancing)
  • "Issues were dealt with very effectively and they understood my anxieties around the process very well."
    J.C. (Conveyancing)
  • "I have previously been using a different company who I have had many issues with and I came across hoping for a difference. I can safely say that your team exceeds my expectations on all counts, their communication and the speed in which they do things is very good in my opinion."
    A.F (Conveyancing)
  • "Many thanks for mediating the transaction from start to finish. It has been a long wait and at times painful but we got there in the end. Please extend my thanks to John for his huge contribution. "
    F.N (Conveyancing)
  • "It was a tight schedule we had to work to and thankfully Spicketts Battrick team got the job done! "
    U.K (Conveyancing)
  • "We just wanted to say a massive thank you for all your support on our house purchase. Our family cannot thank you enough and we are so glad you were in our corner throughout this process. "
    R.D.T (Conveyancing)
  • "Very friendly and helpful team, email replies were very prompt. Very grateful for Lisa's work and Katie's. Will definitely use them again."
    B & W (Conveyancing)
  • "We cdould not be happier with the services we received from Charlotte and Ben. The whole transaction of our sale and purchase was very swift and was not as stressful as anticipated."
    S.J (Conveyancing)
  • "Thanks for a smooth and hassle free process!"
    R.S (Conveyancing)
  • "We were very impressed by the entire service given by Kelsey, Kate ad Lisa. They were all very professional and helpful."
    U.K (Conveyancing)
  • "Many thanks for helping me in getting my daughter back, I cannot tell you how grateful I am."
    S.B (Matrimonial)
  • "Stephanie Tovery was excelllent from start to fininsh, every time I contacted her, she answered the phone, she was extreemly helpful and competent. I will use her without any hesitation when i sell again. Faultless."
    L.S.B (Conveyancing)
  • "Lisa was very professional and very understanding throughout our property sale."
    A.A (conveyancing)
  • "A great job. Thank you "
    A.N (Conveyancing)
  • "My work was carried out professionally and expediently. I felt I was kept reasonably well informed and given a competitive rate."
    M.A. (Conveyancing)
  • "Thanks for your help and ever so quick responses throughout the process. I am impressed with your service."
    A.N (Conveyancing)
  • "The service was excellent. Thanks for your kind help and advice during the completion of purchase."
    M.I. (Conveyancing)
  • "Property was sold in the shortest time and despite probate not being in place the legal team dealt with the matter in a professional manner and achieved a exceptional swift outcome ensuring our buyer was not lost. The process was painless thanks to the efforts of Vicky Jones and the SB Probate team. 1st Class Service! "
    K.C (Conveyancing)
  • "The staff at the Pontypridd branch have been so helpful with all our needs, so friendly and polite, nothing was too much trouble for them."
    M & M .D (Conveynacing)
  • "Very helpful and always available to answer questions, very reassuring."
    C.M (Conveyancing)
  • "Thank you for everything you did to make our move go smoothly, particulary being avalible when we needed support."
    S.JD (Conveyancing)
  • "Excellent friendly,professional and compassionate service. Many many thanks to Marie and Suzanne for always being at the end of the telephone and always prepared to take my calls and answer any questions I had- of which there were many! They were supportive, kind and genuinely interested in helping me. "
    D.M (Conveyancing)
  • "Kathryn has been a massive support to work worth, a lady that clearly has her clients at heart and wants to work together to get things achieved. For me Kathryn is a member of Spicketts Battrick that truly stands out. "
    C.B (Conveyancing)
  • "Charlottes diligence save us probably many thousand of pounds had we gone ahead with the first property. Many thanks Charlotte."
    P.B (Conveyancing)
  • "Rachel, thank you so much for all you've done for us. You've gone over and above the call of duty. We are so grateful."
    E & C (Conveyancing)
  • "Very happy with services, will definitely recommend you around. Vicki was very quick answering my emails. Matthew was also very helpful in the final stages of my house sale."
    A.N (Conveyancing)
  • "Thank you very much for a great, stress free, service!"
    PJS (Conveyancing)
  • "I would like to express my gratitude to you for the way in which you so professionally dealt with my conveyancing."
    K.L (Conveyancing)
  • "Marie Lewis was absolutely amazing in both our sale and purchase. Couldn\'t have asked for more. "
    L.C. (Conveyancing)
  • "Thank you for your efficient service with the conveyancing on the property I was selling, you kept me informed of progress on a regular basis and weren't shy in picking up the phone to me if you had any queries, this ensured the process was completed in a calm and timely manor. I would have no hesitation in recommending Spicketts Battrick in the future."
    K.K (Conveyancing)
  • "Thank you Vicky, Matthew and Sarah for your calmness during my conveyancing. I always felt that you were listening to my queries and dealt with them in a professional and courteous manner. Thank you "
    S.L (Conveyancing)
  • "Benjamin was very professional and competent. He answered all questions in emails and telephone calls promptly, I had every confidence in him to deliver my conveyancing correctly and within a timely manner. I’m very pleased with the service I received."
    S.L. (Conveyancing)
  • "I have been dealing with Spicketts and Battrick Solicitors for the last nine months. From start to finish their hard work, dedication and support was appreciated in guiding me through the process of buying a flat as a first time buyer, from initial instruction right through to completion and beyond. Special mentions should be given to Sarah Evans and Sharon Roberts concerning this matter. I am very grateful for all their help and advice and hard work and would definitely recommend them to anyone wishing to venture up the property ladder. "
    L.P. (Conveyancing)
  • "Excellent rapid service throughout "
    O.P. (Conveyancing)
  • "I would rate the service we had off Lucy Bane at Spricketts and Battrick as 10/10 Lucy would answer calls and get back to you on the same day as well as helping us complete in a timely manor. "
    D.E.B (Conveyancing)
  • "Thank you for all your help with buying our flat and the speed you completed this for us."
    K.B (Conveyancing)
  • "Phillippa, many thanks for all your help and expertise and for making our purchase as smooth as possible. I will definitely use your services and recommend again."
    Ms J (Conveyancing)
  • "The service I received from Marie, Yvonne and Suzanne was second to none. Excellent, clear and very professional from start to finish. Selling and buying property tends to be quite stessful but they were so helpful and clear I felt secure that my transaction was in safe hands."
    G.C (Conveyancing)
  • "Thank you for all your help with the sale of our property."
    C, G & J (Conveyancing)
  • "We were delighted with your services, efficiency and politeness. Thank you very much!"
    D.K (Conveyancing)
  • "It was all efficient, if I emailed Katie she would ring back asap - Special thanks to her for being patient with me and keeping me informed."
    M.K (Conveyancing)
  • "Smooth transaction, professionaly handled making it easy for me."
    D.V (conveyancing)
  • "Sarah Farrell and her team have been absolutely brilliant. We had some unexpected bumps along the way but Sarah was fantastic throughout. I would recommend her without hesitation."
    P.T. (Conveyancing)
  • "Thank you for all your help and co-operation in completing all the required documentation. Again, thank you and I do really appreicate all what you have done to make it happen. "
    A.B (Conveyancing)
  • "Many thanks for all of your help, we have and would recommend you."
    M.D (Conveyancing)
  • "Benjamin provided an exemplary services and I would not hesitate to use him again."
    J.H (conveyancing)
  • "Thank you for helping us in the completion of selling our house. We are grateful that it was a quick sale and appreciate all your hard work. Wish you all the best and thanks again!"
    Miss K (Conveyancing)
  • "Matthew gave a first class serivce throughout the transaction."
    P.J & D.J (Conveyancing)
  • "Thank you for all your assistance. I have dealt with many conveyancing teams over the years, but you offered the best, most calm and consistent service. "
    S.D (Conveyancing)
  • "Tracey was utterly amazing, through this very tough period of my life she made the process very easy and the speed at which things moved were second to none!"
    H.B. (Matrimonial)
  • "Thanks for all the work you have done for us with the house purchase, we have been very impressed with your service, especially the speed of which it all went through. Many thanks."
    A.B (Conveyancing)
  • "Thank you for your excellent help and attention to detail while selling and purchasing my properties. It was very much appreciated. I would have no hesitation in recommending your services to anyone."
    G.G (Conveyancing)
  • "Rhunedd & Sharon, thank you so much for all your hard work on my sale & purchase. I wouldn't hesitate to use you again in future and also to recommend you to friends and family."
    S.N (Conveyancing)
  • "John, many thanks for all of your help with our purchase. You have made it an easy process and the communication and support exemplar, it is very much appreciated. A big thank you from us both."
    C.H (Conveyancing)
  • "We would like to thank you for all your help and support, we still cant believe were on the property ladder. You have been so easy to communicate with Marie. Thank you."
    S & N (Conveyancing)
  • "Many thanks to Sharon Fitzpatrick and the Conveyancing team for their very timely sale and purchase undertaken for us very recently. Their service has always been excellent. "
    M&M.B (Conveyancing)
  • "I would just like to thank you and your team for the excellent service you provided for us. Its been a pleasure to get to know you even on the phone. If in the future I need any advice I won’t hesitate to call and use your services once again."
    R.N (Conveyancing)
  • "Thank you so much for all your help, advice and support for both my parents during the court case. You don't know how happy you've made a little boy. We couldn't have done it without your help."
    D.R (Matrimonial)
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